1. Warranty Introduction This warranty is subject to the conditions and limitations set forth herein. Freedata Technology Co., Ltd. ("Freedata") warrants and tests the Products to be free from defects in material and workmanship and to conform to published specifications. During the warranty period, should the Product fail under normal use in the recommended environment due to improper workmanship or materials, Freedata will repair the Product or replace it with a comparable one. This warranty is for a specific period from the date of purchase. Freedata will inspect the Product and make the decision regarding repair or replacement. Freedata reserves the right to provide a functionally equivalent refurbished replacement Product. This warranty does not apply to Product failure due to accident, abuse, mishandling, improper installation, alteration, acts of nature, improper usage, or problems with electrical power. In additional, Freedata is not responsible for any data recovery in the event of a defective flash memory or hard drive. The Product must be used with devices that conform to the recommended industry standards. Freedata will not be liable for damages resulting from a third party device that causes the Products to fail. Freedata shall in no event be liable for any consequential, indirect, or incidental damages, lost profits, lost business investments lost goodwill, or interference with business relationships as a result of lost data. Freedata is also not responsible for damage or failure of any third party equipment, even if Freedata has been advised of the possibility. This limitation does not apply to the extent that it is illegal or unenforceable under applicable law. The limited warranty is exclusive, with no other warranties, implied or statutory, including, but not limited to any implied warranty of merchantability or fitness for a particular purpose. This warranty is not affected in any part by Freedata providing technical support or advice. 2. Terms of Product Return Above and below is the standard we set ourselves for customer service at Freedata. We consistently position ourselves to be significantly above the industry norm. It's all part of our commitment to Customer Satisfaction. The following RMA (Return Merchandise Authorization) guidelines are extremely important. They were designed to ensure we meet your expectations. Please read them carefully before returning any goods. On behalf of the entire Freedata team, thank you for being a valued customer! 3. Warranty Claim Requirements (A) Returned Parts-only the defectives unit without any accessories In order to save the postage of returning products, only the defectives unit should be returned back without any accessories. (B) Shipping method for returning goods The customers should return the defectives unit only by post to avoid the Customs Clearance problem when return back to us. (C) Package requirement When customer sending a defective product to Freedata, it is required that customers provide prepaid freight and insurance. Shipped products must be properly packaged to prevent damage during transit. (D) Repaired and returned period After receiving of the returned defectives unit, Freedata will finish repairng within one month and will send back the repaired unit to the customer together with the goods under the next order of the customer or send the repaired units to any other Chinese supplier of the customer.   (E) The warranty term for the end users The warranty term is indirectly suitable for the end users, the end users should only send back to the retailer or our local agent from which the end user buy in case of any defects in material and workmanship; we will not directly service to end user. 4. Limitation of Liability Freedata shall in no event be liable to buyers or any third party for any consequential, indirect or incidental damages, including but not limited to loss of profits, loss of business investment, loss of goodwill, and/or interference with business relationships. Transcend shall not be liable in the event that its products cause any damage or failure of other equipment. 　 Tell us what you Think!