Q: Can't
finish the bluetooth driver installation.
The driver program may take
several minutes to analyze your system while the installation is
processing, please pay more patience waiting for the entire
procedure.
Please check whether the Bluetooth driver CD is
damaged.
Q: Can't find
any remote device in the Bluetooth Neighborhood window or can't
discover any service on a remote device.
Make sure the remote device is
powered on.
Make sure the remote device is within range.
Q:Found the Network Access service on the remote device but
still can't contact with it.
If the remote
device you connected to uses Windows 98SE/ME operating system, you
must ensure that it has already installed an Internet routing
software such as WinRoute Lite. You can get a downloadable version
of WinRoute Lite from the website at http://www.kerio.com/
If the remote device you
connected to uses Windows 2000 operating system, you must ensure
that it has already enabled the "Internet Connection Sharing"
function.
In the desktop of Windows 2000 of the remote device
which provides the Network Access service, select Start >
Settings > Control Panel > Network and Dial-up
Connections.
Right-click on Local Area Connection icon; select
"Properties" in the pop-up menu.
Select Sharing tab in the Local
Area Connection Properties window.
Enable the "Internet
Connection Sharing" function in the Sharing tab.
When the warning
window appears, press Yes button to confirm the change.
Q: Can't find
the service on local device.
Make sure
that the USB Dongle is already plugged into USB port
Q: Does USB
Dongle support Windows XP?
Yes, USB
Dongle supports Windows XP. Besides, the Bluetooth software
functions the same, regardless of the supported version of Windows
it is running on.
Q: How to use
the Fax service.
Make sure the
remote Bluetooth device that you will use the Fax service has
physically connected to a fax machine or a modem with fax
function.
Install a Fax software such as WinFax into your
system.
Replace the default fax modem with Bluetooth Fax modem in
the properties of the Fax software.
Q: Can't
discover Dial-up Networking service on remote
device.
Make sure
whether a modem is physically attached on the remote device that you
are going to connect to.
Make sure the modem driver has been
installed in the remote device.
Q: The
Dial-up Networking service is already established but couldn't
reach the Internet.
Make sure the
TCP/IP setting is correct. The TCP/IP value is provided by your
ISP.
Q: The USB
Dongle found the Bluetooth-enabled mobile phone but couldn't dial-up
through it.
Make sure that your
telecommunication provider offers either WAP or GPRS
service.
Make sure the configuration of WAP or GPRS on mobile
phone is correct.
Make sure the mobile phone can dial up via WAP
or GPRS function before using the USB Dongle's Dial-up Networking
service.
Q: May it be
possible to connect to two or more remote Bluetooth-enabled devices
at the same time?
The Bluetooth wireless network
permits eight Bluetooth-enabled devices in existence depends on the
degree of interference around the Bluetooth environment. In
practice, whether the local device connects to the other remote
device or not, you can still see at least 7 remote devices at the
same time. Therefore, the local device can't contact with others
when it is communicating with the particular device at the same
time.
Q: I have
done everything but the USB Dongle still doesn't work, what should I
do?
If you meet this problem,
please try to remove the present Bluetooth software driver and
re-install the driver again.
Q: How do I
create my own business card in local device? And how do I send it or
receive others' business cards from remote Bluetooth
devices?
The USB Dongle
supports Microsoft Outlook items such as *.vcf, *.vcd, *.vcs, *.vnt
and *.vmg format. You can create your own business card in
Microsoft Outlook. To send, receive, or exchange the items,
right-click on the Inbox icon of the Bluetooth Neighborhood window
of the remote device, and then select one option you want to
execute from the pop-up menu.
